Home>Troubleshooting>Shutdown Problems>Mitsubishi TV

Troubleshooting Mitsubishi TV Shutdown Problems

Mitsubishi TV's contain diagnostic features that remember the cause of the last shutdown, as long as no one has turned the set on again after the shutdown occurred.  To read the diagnostics, do the following:

2001-2008 Models

These models have three different front panel LED indicators:  POWER/TIMER, STATUS, AND LAMP.  When a shutdown occurs, one of these lights will either blink or stay on constantly in green, yellow, or red.  The meanings of these codes are shown in the first eight rows of the table below.

The set also stores a two-digit error code that gives more specific information about the cause of the last shutdown.  These are shown in the last eleven rows of the table below.  You can read these codes by the following procedure:

  1. Wait for the set to shut itself down.  Don't turn it back on.
  2. Press and hold both the
    • DEVICE and MENU buttons, or
    • INPUT and MENU buttons
    on the front of the TV for at least 5 seconds.  (Button names are different on different models.)
  3. The LED on the front of the set will start blinking a 2-digit code to indicate the type of problem detected.  For example, the sequence:  blink-blink, pause, blink-blink-blink, indicates an error code of 23.  This sequence repeats 5 times, so you can figure out if you are seeing 23 or 32.   If in doubt, repeat steps 2. and 3. (Don't turn the TV on!) to recheck the count.
  4. Look up the code in the following list:
Error Code Meaning Probable Cause/Fix
Fast green blink that stops Normal TV reset Wait 70 secs. for reset to finish.
Fast green blink that does not stop TV fails to boot. Needs Main PWB or Power PWB.
Slow green blink w/set turned off TV turn-on timer is set. Use TV menu to turn off timer.
Solid yellow light Temperature is too high. Cool the room, or temp sensor is bad.
Blinking yellow light Lamp door is open. Open and reseat door.
Blinking red light Fan has stopped. Find and replace the bad fan.
Solid red LAMP light Lamp has failed. Replace the lamp.
Solid red STATUS light Data communication problem Set needs main PCB, ballast, or optical engine.
12 No error detected Normal shutdown or bad Main or Power PCB.
21 X-Ray protect (CRT TV's) Excessive high voltage
22 Short protect (CRT TV's) Excessive load on power supply
22 Recovery from reset (LCD TV's) TV needs to be reset.
23 Loss of deflection (CRT TV's) Vertical or horizontal circuit failure
32 Lamp cover is open. (DLP TV's) Remove and reinstall lamp door.
33 Air filter cover is open. (DLP TV's) Remove and reinstall filter door.
34 Lamp failure (DLP TV's) Replace lamp.

35,36,37,42,45,55

Fan stopped (DLP TV's) Find which fan is stopped and replace it.
38,39 Over temperature (DLP TV's) Clean cabinet vents; allow airflow to set.
66 Lamp did not start. Bad lamp or lamp ballast
  1. Read the Probable Cause/Fix box to find a possible solution to the problem.  If you need to call a service center, be sure to give them the code you discovered.  It will help them diagnose the problem and order the needed parts.


2009 Models

SPECIAL NOTE: These models may have a software problem that can cause a whole raft of weird symptoms, including but not limited to: No picture, frozen picture, picture stuck on the blue "Welcome" screen, no audio, noisy audio, no power, will not boot, will not turn off, turns off intermittently, or locked-up controls.  This can often be corrected by upgrading the software with new version v11.03 from Mitsubishi's website at http://mitsubishi-tv.com/support/documents/.  Enter your model number and download:

Follow the instructions and see if it corrects your problem.

Mitsubishi 2009 models use a different error code system.  As soon as a shutdown occurs, the STATUS LED will either blink or stay on constantly in green, yellow, or red.  Look up the blink code in first seven rows of the table below.

You can also retrieve error codes on 2009 models by this method, which covers more possible problems:

  1. Wait for the set to shut itself down.  Don't turn the set on.
  2. Press and hold both the ACTIVITY and CHANNEL DOWN buttons on the front of the TV for at least 5 seconds.
  3. The LED on the front of the set will start blinking a 2-digit code to indicate the type of problem detected.  For example, the sequence:  blink-blink, pause, blink-blink-blink, indicates an error code of 23.  This sequence repeats 5 times, so you can figure out if you are seeing 23 or 32.   If in doubt, repeat steps 2. and 3. (Don't turn the TV on!) to recheck the count.
  4. Look up the code in the last eight rows of the following list:
STATUS LED Error Code Meaning Probable Cause/Fix
Fast blinking green that stops Normal after power lost and back on. Wait 70 secs. for reset to finish.
Fast blinking green does not stop. TV fails to boot. Needs Main PWB or Power PWB.
Slow blinking green Normal- Set is turned off; timer is ON. Turn the set on.  Set the clock or turn off the timer.
Steady red Lamp failure (DLP TV's) Replace lamp.
Steady yellow Excessive temperature Clean cabinet vents; allow airflow to set.
Blinking red Internal circuitry problem TV will need repair by a technician.
Blinking yellow Lamp cover door is open. (DLP TV's) Remove and reseat lamp door.
12 No error found Normal shutdown or bad Main or Power PCB
36,37,42 Fan stopped. Find which fan is stopped and replace it.
32 Lamp cover door is open. Remove and reseat lamp door.
34 Lamp turned off. (DLP TV's) Replace lamp.
38 Lamp is too hot. Check airflow to set. Clean vents on rear of cabinet.
39 Circuit temperature is too high. Check airflow to set. Clean vents on rear of cabinet.
61 Lamp enable not issued. (DLP TV's) Possible bad color wheel
66 Lamp did not start. (DLP TV's) Replace lamp.

 

2010-2012 Models

Mitsubishi 2010-2012 models use two different types of error codes:

  1. After a shutdown, the LED's on the front of the set may either blink or stay on constantly in green, yellow, or red.  The meanings of these codes are given in the first nine rows of the table below.
  2. If the LED's blink first red and then yellow, they are giving one of the 2-digit error codes shown in the last eight rows of the table, below.  For example, 3 red blinks followed by 4 yellow blinks would represent error code "34." 

    Either way, all the useful codes are shown below:
LED Error Code Meaning Probable Cause/Fix
Fast blinking green that stops Normal after power lost and back on. Wait 70 secs. for reset to finish.
Fast blinking green does not stop. TV fails to boot. Needs Main PWB or Power PWB.
Slow blinking green Normal- Set is turned off; timer is ON. Turn the set on.  Set the clock or turn off the timer.
Steady red Lamp failure (DLP TV's) Replace lamp.
Steady yellow Excessive temperature Clean cabinet vents; allow airflow to set.
Blinking red Internal circuitry problem TV will need repair by a technician.
Blinking yellow Lamp cover door is open. (DLP TV's) Remove and reseat lamp door.
Blinking red, then blinking yellow 2-digit error code listed below Refer to #2 in above text.  Find error code in this table.
12 No error found Normal shutdown or bad Main or Power PCB
16,61 Lamp enable not issued. (DLP TV's) Possible bad color wheel.
36,37,42 Fan stopped. Find which fan is stopped and replace it.
32 Lamp cover door is open. Remove and reseat lamp door.
34 Lamp turned off. (DLP TV's) Replace lamp.
38 Lamp is too hot. Check airflow to set. Clean vents on rear of cabinet.
39 DMD chip temperature too high. Check airflow to set. Clean vents on rear of cabinet.
66 Lamp did not start. (DLP TV's) Replace lamp.

 

2013-2014 Models

There are no Mitsubishi TV's made after 2012.  I was just messin' wit ya...